ARL Intranet Analysis and Development Study.

Report No. ARL-CR-441
Authors: Ulery, Dana L.
Date/Pages: April 1999; 42 pages
Abstract: We analyze the concept and practice of Intranets used in midsize and large enterprises, focusing on their use and impact within research and development (R&D) organizations. We examine the shift from the old concept of business computing to the modern concept of enterprise computing, and consider Intranets-a class of enterprise computing-relative to enterprise computing trends. By analyzing in detail some case studies selected from the literature, on-site visits, and workshop discussions, we then offer three tools to frame the critical issues and provide structure for systematically constructing strategic Intranets specific to a given organization's mission and culture. Arguing that creation of an Intranet that projects an image of a world-class organization demands no less than a world-class enterprise that is strategically enabled through information technology, we then analyze the current U.S. Army Research Laboratory (ARL) Intranet and present a three-step action plan to expedite ARL's movement toward creation of such an Intranet.
Distribution: Approved for public release
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Last Update / Reviewed: April 1, 1999