The Impact of Culture on the Adoption, Design and Usage of Mobile Devices

Report No. ARL-TR-6183
Authors: Susan G. Hill
Date/Pages: October 2012; 46 pages
Abstract: The use of mobile devices for communications and information exchange has been shown to be very desirable and has grown exponentially. The purpose of this report is to explore some of the research literature that discusses mobile technology, specifically mobile phones and mobile access to the Internet,and the impact that culture has on its adoption, use and design. One of the results of this review will be to identify factors that are important in the consideration of mobile technology and culture, especially the impact of culture and other factors (e.g., demographics or personality factors) on the decision to adopt and use mobile technology. The report presents definitions and dimensions of culture, and then looks at the impact of culture on the adoption, use and design of mobile technology. Models of technology (generally) and mobile devices (specifically) are identified and presented. Finally, we discuss the information identified and its relevance to our goals of building a cognitive framework for social-cultural modeling, as well as other observations concerning technology and culture, especially for military applications.
Distribution: Approved for public release
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Last Update / Reviewed: October 1, 2012