Crew Characteristics for Common Ground Station Applications.

Report No. ARL-TN-162
Authors: John D. Warner and Beverly G. Knapp
Date/Pages: May 2000; 34 pages
Abstract: The purpose of this study was to determine the required skill set for common ground station of the future (CGS-future) and compare it to the present military occupational specialty (MOS) 96H skill requirements in order to determine the appropriateness of the 96H for operating the CGS-future. We approached the objectives by conducting subject matter expert and documentation reviews of presently accepted training for MOSs 96H, 96D, and 96B; by employing the Job Assessment Software System (JASS) in order to assess what skills and abilities are needed for what duty and at what demand; and by creating a dynamic task-network performance model to simulate work flow and error rate during different operating conditions. Results indicated that there is skill shift (higher levels of analytical skills required) for the operator of the CGS- future. These skill demands are at a level similar to or higher than those required by MOSs 96D and 96B. However, a simple substitution of the more analytically trained MOSs (96B and 96D) is not the solution, since the training cost to learn CGS skills exceeds the cost to enhance current training. The cost- effective approach would be to determine what 96B and 96D skills and how much of them must be integrated into the 96H training. Furthermore, the complex relationship of the training to successful performance, especially under different mission demands, is not validated. Further use of the dynamic model to develop a body of data derived from careful manipulation of personnel mixes and mission requirements could provide valuable advice to decision makers who track these complex issues.
Distribution: Approved for public release
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Last Update / Reviewed: May 1, 2000